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As part of your comprehensive Employee Assistance Program (EAP) and Mental Health Program, all members and household dependents have access up to 3 in person or virtual short-term counseling sessions per issue.
How to Request Counseling
To request counseling, please call: 800-386-7055.
Coaching vs. Counseling
Coaching sessions are 30-minutes via phone or video with a licensed coach. Focus is on developing skills to learn how to cope, feel better and manage stress. Sessions can also be focused on a specific topic such as sleep, productivity, addiction, pain, or mindfulness. You can choose and schedule your coach based on your preferences. Learn more about coaching to see if this is good option for you.
Counseling sessions are via phone, video or in-person with a masters-level or PhD clinician. Sessions are focused on higher level mental health needs such as anxiety, grief, or stress. Our care team will provide a list of providers based on your needs and preferences. You can schedule an appointment for yourself based on your needs and availability.
Staff Clinicians and Crisis Counselors
Uprise Health clinical experts provide referrals to local counselors, as well as triage and stabilization for members in crisis. Our staff clinicians and crisis counselors have master’s degrees (or equivalent) in psychology or a related field and at least five years of counseling experience. In addition, they must remain in compliance with all continuing education requirements.
Our crisis counselors have the following minimum credentials:
- Master’s degree or equivalent in a psychology or a related field
- At least five years of counseling experience
- Compliance with all continuing education requirements
after-hours answering service available 1-800-386-7055
Phone
1-800-386-7055
6 am – 5 pm PT
8 am - 7 pm CT
9 am – 8 pm ET
Monday - Friday